Mr. Steven Hall is a Partner with ISG and leads the Global Strategy organization (Assess and Design Services),which include Emerging Technologies. Steve also leads all ISG Service Lines for the Americas and is ISG’s Executive Sponsor to the TBM Council. ISG is the global leader in sourcing advisory. Steve brings extensive experience in strategic outsourcing to ISG’s clients. Steve’s experiences include all aspects of the outsourcing advisory space, including IT Sourcing Strategy, Application Development Maintenance (ADM), Service Level Agreements (SLAs), Business Process Outsourcing, Governance, offshore delivery, project management and implementation of various software development methodologies. His knowledge derives from practical experience implementing global models and advising large multi-national corporations in their sourcing strategies. Steve co-authored Managing Global Development Risk, A Guide to Managing Global Software Development.
Mr. Hall has extensive experience leading strategy engagements, implementing software projects using a global team and establishing global sourcing models, such as Build-Operate-Transfer (BOT) agreements and dedicated development centers. He regularly helps clients assess their outsourcing capabilities and advises them on best practices.
Steve’s advisory career has included support for industry leaders in the airline, financial, healthcare, media and entertainment, energy, and software sectors.